Delivering a world-class transport system that makes Auckland an even better place to live, work and play.
ARTA - Auckland Regional Transport Authority
Buses

Auckland's Bus System | School Buses | Developing Auckland's Bus System | Catching the Bus

Auckland's Bus System

ARTA plays an important part in keeping the region's buses and their passengers moving. It works in partnership with bus operators and local councils to:

  • Plan bus routes and services
  • Register commercial services
  • Contract new and existing services 
  • Monitor service quality

Auckland’s buses carry around 42 million passengers each year. The region has five main operators:

  • Transportation Auckland Corporation Limited (trading as Stagecoach Auckland, The Link and North Star)
  • Ritchies Transport Holdings Limited
  • Howick & Eastern Buses Limited
  • Birkenhead Transport Limited
  • Pavlovich Coachlines (trading as Urban Express Limited).

There are around 920 buses in service, with an average age of nine years.  Of these, 55 per cent are low-floor and 20 per cent have air conditioning. Around three quarters of the region's bus services are contracted services by ARTA. Their funding comes from two sources: the central government through NZ Transport Agency and the Auckland Regional Council (ARC).

Other services, the commercial services, are run by operators who register their route details with ARTA. ARTA also plans and funds some of the region's school bus services. Others are provided through commercial contracts and by the Ministry of Education.

School Buses

About 40 per cent of traffic in the morning peak is taking children to school. School bus services are one way that ARTA helps to reduce this traffic. They also offer students a sustainable, safe and practical service to and from their school.

ARTA reviewed school bus services to better meet the individual needs of schools before the start of the 2005 school year.  As a result, patronage of school buses increased by around 10 per cent.

Applications for school service are assessed against key criteria, including whether or not regular bus services will meet pupils’ travel needs. If the application is successful, ARTA works with the school to set the routes, and then it contracts and funds the service.

Schools themselves are responsible for communicating service information to students to ensure enough people use them and, in partnership with the bus operator, ensure suitable behaviour on the bus.

Developing Auckland's Bus System

ARTA is working in partnership with a number of organisations to improve and develop the region's bus system. Activities planned over the next 10 years (subject to funding and feedback) and described in the Passenger Transport Network Plan include:

  • Reviewing, simplifying and improving bus service across south, west, central and east Auckland
  • Creating a comprehensive and logical public transport network
  • Communicating and marketing the network
  • Enhanced use of information technology to access bus timetable information in real-time
  • Completing the Northern Busway and planning its extension to Silverdale and Orewa
  • Completing the Central Transit Corridor between the CBD and Newmarket
  • Improving bus connections to key rail stations and ferry terminals 
  • Implementing high-quality services between key destinations 
  • Improving service quality and performance
  • Providing new bus services through growth areas such as Flatbush and Highbrook
  • Developing partnerships to deliver improved infrastructure, making it easier to transfer between services and to provide more reliable travel times – this includes bus stops, bus lanes, bus-only traffic signals and transport interchanges
  • Developing and introducing automated integrated ticketing and fares

Catching the Bus

For more information about bus routes, timetables, text services and bus services like the NiteRider, The Link, Northern Express and the free City Circuit hybrid-electric bus is available at www.maxx.co.nz or by phoning the MAXX Contact Centre on (09) 366 6400.